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Services

Reputation Management

Your reputation is incredible important

“You’re only as good as your last job.” We at AHA! believe that a brand is the promise of an experience. That being said, It has to be a positive one. What someone thinks of your brand is crucial to its reputation. Reputation management is how one manages an individual's or company’s reputation.

Tracking and eliminating negative social media is essential in brand growth and client/customer credibility and trust. We have expert analysts along with the newest technologies that comb the internet, allowing us to help aid and strengthen an induvial or group's persona.

Get More Reviews From Your Clients

There are three methods for getting more reviews. You can ask for reviews, send an email, or send a text message. In today's digital age, the best method is a mix of all three, but if we had to choose one, the text is best.

Asking for reviews is easy Its all in the presentation. After providing your customers with an awesome experience, ask them to give you feedback. It might sound something like this: “Thanks for coming in today! We are always looking to make our business better, some feedback from you would really help.” To make that even better you could add: “Can I send you a text with a link that makes it super easy?”

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Text Messaging

With almost everyone having access to mobile internet, text messaging is quickly becoming the best way to communicate with your customers. Sending customized text messages, requesting a review for your business gets the best return of any other method by far.

Kids R Kids iphone review page web

Email

Uncomfortable with text messaging? Send customized emails, in bulk or one by one, to your customers. This is a very non-invasive method and can have great results. Email is usually the best when using automation. Use Zapier to connect directly to your CRM or spreadsheet and send review requests automatically.

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Filter Negative Reviews

Our Reputation Management System will automatically filter the negative reviews that your customers submit, store them, and send them to you without putting them online. You can then use that feedback to improve the customer experience and get even more positive reviews. Feedback is good, even if it’s bad. Any review three stars or less that come through our system will not go online.

Attract More Customers

When researching a business, often the first place people go is Google. Google displays ratings in a variety of areas. People are becoming more and more reliant on these reviews to help them make a purchasing decision.

We all know that good reviews are harder to come by than negative ones. Most happy customers got what they expected, and don't take the time to write a review. But, the unhappy customer will take to the internet and release that anger onto a post that could severely hurt your reputation.

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Google Reviews Facebook Yelp Digital Marketing Reputation

Reviews Where they Matter

We concentrate on putting your reviews where they matter most. As in most things, Google is King, and Facebook is a close second, with Yelp rounding out the top 3. For some businesses, there are other sites that matter. We offer over 50 other sites that you can choose from.

These are the places where people go to read reviews. Building the number of positive reviews at these sources is crucial to making an impact on potential clients.

Most people want to see what others have to say that have gone before them, and this is where they go to get that information. Google reviews don't just help with the perception that others have of your business, but how Google ranks you in search results.

Managing Your Business Reviews Doesn’t Have to Be Hard.

AHA! Reviews track your online profiles on the web. Having a central location to see the overall health of your businesses can help in many ways. Knowledge is half the battle with making informed decisions about what is best for your business. Through our dashboard, you can respond to reviews, especially the negative ones.

Review Page

Reviews can be posted to any of these sites you choose.

Agoda

Agoda

Airbnb

Airbnb

Alternativeto

Alternativeto

Amazon

Amazon

Angieslist

Angieslist

Avvo

Avvo

BBB

BBB

Booking.com

Booking.com

Capterra

Capterra

Car Gurus

Car Gurus

Cars.com

Cars.com

Citysearch

Citysearch

Consumer Affairs

Consumer Affairs

Credit Karma

Credit Karma

Customer Lobby

Customer Lobby

DealerRater

DealerRater

Ebay

Ebay

Edmunds

Edmunds

Expedia

Expedia

Facebook

Facebook

G2 Crowd

G2 Crowd

Glassdoor

Glassdoor

Google

Google

Healthgrades

Healthgrades

Homeadvisor

Homeadvisor

Homestars

Homestars

Hotels.com

Hotels.com

Houzz

Houzz

Indeed

Indeed

Insider Pages

Insider Pages

Jet.com

Jet.com

Lawyers.com

Lawyers.com

Lending Tree

Lending Tree

Martindale

Martindale

Newegg

Newegg

Open Rice

Open Rice

Opentable

Opentable

Product Hunt

Product Hunt

Rate MDs

Rate MDs

Siftery

Siftery

Sitejabber

Sitejabber

Software Advice

Software Advice

The Knot

The Knot

Thumbtack

Thumbtack

Tripadvisor

Tripadvisor

Trulia

Trulia

Trusted Shops

Trusted Shops

Trustpilot

Trustpilot

Trust Radius

Trust Radius

Vitals

Vitals

Walmart

Walmart

Wedding Wire

Wedding Wire

Yell

Yell

Yellowpages

Yellowpages

Yelp!

Yelp!

Zillow

Zillow

Zocdoc

Zocdoc

Zomato

Zomato

One Example of What Reviews on Your Site Might Look Like